CONTACTS
CONTACTS

Kontur

PRIVACY POLICY

The company Aeolus d.o.o. is committed to protecting your privacy and the security of the personal data you entrust to us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website https://aeolus.rs, in accordance with the Law on Personal Data Protection of the Republic of Serbia (“Official Gazette of RS”, No. 87/2018) and the General Data Protection Regulation (GDPR).

1. Data Controller

The controller of your personal data is:

  • Company Name: Aeolus d.o.o.
  • Registered Address: Vlade Živanovića 5, 21000, Novi Sad, Serbia
  • Registration Number (Matični broj): 21385816
  • Tax Identification Number (PIB): 110779847
  • Contact Email: office.aeolus@gmail.com
2. What Data We Collect and How We Use It

We collect personal data exclusively for specific, explicit, and legitimate purposes:

  • Contact Forms: When you send us an inquiry via the contact form on the website, we collect your name, email address, and any information you voluntarily provide in the message. We use this data solely to respond to your inquiry.
  • Newsletter and Mailing Lists: If you sign up to receive our notifications, we collect your email address based on your explicit consent. You can unsubscribe from this list at any time by clicking the unsubscribe link at the bottom of any email.
  • Technical Data (Cookies): We collect anonymous data about your visit (IP address, browser type, pages visited) through cookies for statistical analysis and website optimization purposes.
3. Legal Basis for Data Processing

We process your data based on the following legal grounds:

  • Your Consent: For sending newsletters and using marketing cookies.
  • Performance of a Contract or Taking Steps Prior to Entering into a Contract: For responding to your business inquiries sent via the website.
  • Legitimate Interest: For ensuring the technical functionality and security of our website.
4. Data Sharing with Third Parties

Aeolus d.o.o. does not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared exclusively with trusted service providers who assist us in our operations (Data Processors), such as:

  • Hosting provider and technical support for the website.
  • Platforms for sending email notifications (e.g., MailerLite/Brevo).
  • Google Analytics (for anonymous visitor statistics).

All processors are contractually obligated to respect the confidentiality and security of your data.

5. Data Retention Period

We store personal data only as long as necessary to fulfill the purpose for which it was collected:

  • Data from contact forms is stored until the communication is completed, after which it is deleted unless a business cooperation is established.
  • Newsletter data is stored until you withdraw your consent (until you unsubscribe from the list).
  • Cookies are stored in accordance with their technical expiration date or until you manually delete them from your browser.
6. Your Rights Regarding Personal Data

As a data subject, you have the following rights under the Law at any time:

  • Right of Access: You have the right to request confirmation as to whether we are processing your data and a copy of that data.
  • Right to Rectification: You have the right to request the correction of inaccurate or completion of incomplete data.
  • Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete your data if it is no longer needed for the purpose it was collected or if you withdraw your consent.
  • Right to Restriction of Processing: In specific legal situations, you can request that we temporarily restrict the processing of your data.
  • Right to Object: You have the right to object to data processing based on our legitimate interest.

You can exercise all your rights by sending a request to our contact email: office.aeolus@gmail.com. Additionally, if you believe your rights have been violated, you have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.

7. Cookies

Our website uses cookies to provide you with the best user experience. Upon your first visit to the website, you have the option to choose which cookies you accept (necessary, statistical, marketing). Detailed cookie management can be performed via the cookie banner placed on the website.

8. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy in accordance with technical changes on the website or legal regulations. All changes will be published on this page in a timely manner.

Date of Last Amendment: May 27, 2026.